Returns Policy

Returns

If something isn’t right, we’re here to help.

  • Return window: 14 days from delivery

  • Items must be unworn, in original condition, and in original packaging

  • Earrings cannot be returned for hygiene reasons

  • Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.

  • Refunds will only be granted following inspection of the returned item to ensure it meets our return conditions

To start a return, email info@twentyfivethelabel.com with your order number.