Returns Policy
Returns
If something isn’t right, we’re here to help.
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Return window: 14 days from delivery
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Items must be unworn, in original condition, and in original packaging
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Earrings cannot be returned for hygiene reasons
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Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.
- Refunds will only be granted following inspection of the returned item to ensure it meets our return conditions
To start a return, email info@twentyfivethelabel.com with your order number.